FAQ's

Questions
  1. How to create my profile online ?
  2. Is it compulsory to fill the entire registration form?
  3. Are their any specific Do's and Dont's while creating a matrimonial profile?
  4. How to change/edit my profile?
  5. How do I delete my profile ?
  6. How do I get my profile back on the site after I have deleted it?
  7. What is astro data?
  8. Can I post more than one profile with the same email id?
  9. How can frequent updating of my profile benefit me?
  10. How will I identify my profile uniquely at starsvivaah.com?
  11. Can you help if i forgot my profile number?
  12. Please guide me as to how can I upload my photograph ?
  13. Is it compulsory to attach a photo with my profile?
  14. I have received a mail from your site stating that my profile hs been deleted by you,what is the reason behind it?
  15. Do I have to pay to post my profile?
  16. What are the various search options available on your site?
  17. What is search by "profile number" and how is it helpful?
  18. What is the criterion of preference for the profile to be displayed in search result?
  19. How can I search an appropriate match on your website?
  20. How many types of memberships are available?
  21. What are the facilities available for free members?
  22. What are the facilities available for paid members?
  23. How many types of paid memberships are there?
  24. What are the different modes of payment?
1) How to create my profile online ?

 Fill in our REGISTRATION FORM as accurately as possible and then click the SUBMIT button at the end.Your profile is ready !

Please note that the new members registration is a Three Step Process.

In Step 1, You have to fill in your Basic Details such as Gender, Maritial Status etc:Account Information as email id, password etc.,and Socio Religious attributes as gothra,Moonsign etc..

In Step 2,You provide your details with respect to Education And Occupation, Physical Attributes and Contact Details.

In Step 3,you must submit your Profile Description, Family Details and Partener Preferences.Then click Submit and your information will reach us.However, we will need sometime to screen the information given by you and your profile can be viewed by other members of Starsvivaah.com 24 hours after you have registered.

 

Go to Top
2) Is it compulsory to fill the entire registration form?

YES,in order to get desired and compatible match it is suggested that you provide all the required information as asked in the form.It is essential for you to fill the box with astricks as it will not be processed without completing it.

More importantly, the information provided by you in terms of your preferences, likes, dislikes will enable your profile viewers to zero down on you.

Go to Top
3) Are their any specific Do's and Dont's while creating a matrimonial profile?

Yes,Do's and Dont's are as stated under are required to be followed compulsorily.

The Do's include that you provide us with all the essential information about yourself in order to get the best match for yourself.After your profile is activated, be sure to fill in the" desired partener profile"and also to upload a photograph.

The dont's essentially state that you are not supposed to use your matrimonial profile to display your contact details and do not include any content that is vulgar, pornographic or racist.

Go to Top
4) How to change/edit my profile?

To edit your profile,log in your starvivaah page(by filling user id in the box Marked members log in and also your password)

A page showing My Folder will open.

a) Under my folder column(on the left handsideof the page)click on Edit profile

b) Edit your profile according to the instructions provided and click on Submit button at the end of the form.Your profile will be edited and updated and made available to Starsvivaah.com members.

Go to Top
5) How do I delete my profile ?

We hope that you want to delete your profile because you have found your Star Mate.To delete your profile,send your request to support@starsvivaah.com.

Go to Top
6) How do I get my profile back on the site after I have deleted it?

If you have deleted your profile, you will have to create a new one to go back on the Starsvivaah.com site.You will not be able to use the same user id and email id as that gets occupied under your status and becomes inactive after detection.

Go to Top
7) What is astro data?

Astro data includes information about your date of birth, exact time of birth.It helps the astrologer to erect your birth chart which displays information about your planetary positions.This subsequently helps to know whether a person is Mangalik (placement of planet mars insome specific houses),and what is birth stars or nakshatra or constellation of the individual.This is used to match the charts of the couple to determine the quality of marital life they can lead together.Some people have strong faith in it and we ask people to specify if they need to put in their astro data. It is not mandatory.

Go to Top
8) Can I post more than one profile with the same email id?

Your email id ensures the uniqueness of your profile at the site and no one else can have the same profile with your email id, therefore you need to post different profiles with different email addresses.

Go to Top
9) How can frequent updating of my profile benefit me?

Recently updated profiles are treated as current profiles at starsvivaah.com and appear in search result display.Thus, if you keep updating your profile frequently,your chances of being selected are more.The increased visibility certainly ensure better response.Good for you too!

Go to Top
10) How will I identify my profile uniquely at starsvivaah.com?

Your profile on starvivaah.com is unique with respect to your Profile Number that identifies it on the site.

You can also fill in your profile number in the textbox titled "search by profile number "instead of member login id and your profile will be displayed as posted by you.This profile number is posted to you after validation of the data submitted by you with a confirmation mail from starsvivaah.com.

Go to Top
11) Can you help if i forgot my profile number?

Your particulars as submitted by you, are saved in our data base along with your profile number and can be reproduced from the same source.You have to only fill in your email id in the "forgot profile number"textbox at the homepage,and your profile number will be delivered.

Go to Top
12) Please guide me as to how can I upload my photograph ?

While submiting your details in the registration form, click the browse button ( upload your photograph)  and select the location at which you have saved your phtograph, it will be selected and uploaded.

Go to Top
13) Is it compulsory to attach a photo with my profile?

No , however, it is advisable to post one, since it increases your chances of selection at one go.

Go to Top
14) I have received a mail from your site stating that my profile hs been deleted by you,what is the reason behind it?

Profiles which  include invalid, irrelevant information are deleted after the scrutiny.If your profile is deleted, it could mean that some information posted by you is unsuitable to be published online and you have probably made a non serious attempt. However, you can post your profile afresh,but with genuine information this time.

Go to Top
15) Do I have to pay to post my profile?

Starsvivaah.com offers free registration, however, you can avail only limited services as a free member.

Go to Top
16) What are the various search options available on your site?

Various search options are available on starsvivaah.com, they are as follows:

quick seach

keyword search

advanced search

view profile id search

city search

star search

Quick search

One can easily search on the basis of the criteria related to bride/groom.

1)Age range

2)Religion

3)Caste

Keyword search

This allows the visitor to search for profiles on the basis of the keyword which could be their priority or preference with respect to their Star mate such as doctor etc.It includes 2 steps,

the 1st step is to enter whether the search is for the bride or groom.

 The prifiles of members including the key word would subsequently open up as Search Results.

Advanced Search

This will be the most filtered search on the site: from here one can search for the members profile on the basis of;

looking for (bride/groom)age range, maritial status

education and occupation:looking for(bride/groom)education details, occupation,

religion and social information

looking for (bride / groom) religion, caste , language, horoscope match, mangalik dosh etc..

physical status and height

height ,weight, status and life style.

Profile id search

This will allow the visitor to search for particular member by filling their unique profile id.

City Search

This will list out all the names of the cities which are mentioned in the profiles of the registered members.Next,clicking in any city will further display the listing of members under the particular city.

Star (nakshatra)search

This will enable the visitor to search for the members born in a particular nakshatra.

The star search can be done on the basis of the member born in a particular nakshatra.

This star search is done on the basis of 1)star (nakshatra) 2)looking  for bride/ groom, 3)age range

note: all the above mentioned search options will also have the option for the visitors as to search only for those profiles who have uploaded their image.

Browse by religion/region

This will display some of the religions/ regions for which members are listed on the site.

A click on the selected religion/ region will display  the respective members profile accordingly.

Browse by  caste / city

This will list out some of the caste/ cities for which the members are listed on the site. A click on the selected profession will display the respective Members profile accordingly.

 

 

Go to Top
17) What is search by "profile number" and how is it helpful?

This is useful only in cases where amember voluntarily provides you with his/her Profile number which is Unique to  the member.

(every profile at starsvivaah.com is identified by a unique profile number which when entered into allows a textbox titled "SEARCH  BY PROFILE NUMBER", displays the profile that it uniquely identifies)It allows you to view the complete profile of the member.

This could skip the hassles of browsing through long pages of the search results.

Go to Top
18) What is the criterion of preference for the profile to be displayed in search result?

While displaying the search result, preference is given to Paid members first.Apart from that, fresh and updated profiles are displayed ahead of the older ones i.e the most recent ones are displayed on the top.

Go to Top
19) How can I search an appropriate match on your website?

You need to optimize the seach by selecting appropriate search criteria which refines the search.For instance, you can particularize personal attributes like religion, age, height, salary etc for better results.

Go to Top
20) How many types of memberships are available?

There are 2 types of members ships available on our site i.e free members and paid members.

Go to Top
21) What are the facilities available for free members?

The facilities available for free members are as follows:

1) Edit profile- include editing the personal details except for the login name and password of the customer.

2) Change password - the user can change his password whenever required.

3) Upload image - there will be an option on the website to upload/add delete image.visibility of the image on the website will depend on the approval of the admin ,the posting of unsolicited images.

4) View interests - this will list out  a brief info of the person who has shown his/her interest in the members profile.

Go to Top
22) What are the facilities available for paid members?

The profiles of paid members will be given privilege in the search results compared to free members.

1)Edit profile - include editting the personal details except for the login name and password of the customer.

2)Change password - the user can change his password whenever required.

3)Upload image - There will be an option on the website to upload/delete /add image,visibility of the image on the website will depend pon the approval from the admin to avoid the posting of unsolicited images.

4)View interests - this will list out a brief info of the person who has shown his/her interest in the members profile.

5)Upload videos - paid members can upload videos(size should not exceed 2mb)which will be displayed in the profile page.

6)Express interests - paid members can express interests in any of the profile listed on the website.

Go to Top
23) How many types of paid memberships are there?

There are 4 types of  memberships they are as follows:

1) STARS TWINKLE        Rs.  721 for 3  months        

2) STARS SHINE              Rs. 1221 for 6 months         

3) STARS GLITTER          Rs. 1521 for 9 months

4)  STARS UNLIMITED     Rs. 2121  FOR unlimited period  

Note : Three months membership (90 days), Six months membership (180 days), Nine months membership (270 days)

 

Go to Top
24) What are the different modes of payment?

You can make online payments through credit card / debit card /net banking pay at banks,Starsvivaah.com office, Starsvivaah.com centre, payment associates and easy payment facilities.

Online payment is the easiest, fastest and secured mode of payment.Our payment gateway provider adopts the SSL(secure socket layer)technoilogy, an internationally proven widely accepted technology that ensures highest level of security while transacting on the net, preventing unauthorised access.

You can also send in the payment to any of our offices, located nearest to your place ,through cash, cheque,or DD/MO. Payments should be sent in the local currency only.

Go to Top